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Reliable day-to-day IT support. Secure, standardised, and scalable
Workplace IT Solutions
Daily IT • Security • Continuity
UnifydBI’s Workplace Solutions combine proactive monitoring, endpoint management, and cybersecurity controls to keep your users, devices, and data protected—without disrupting daily operations.
Workplace Solutions That Keep Your Teams Secure & Productive
Modern Workplace Management, Secured by Design
Modern businesses rely on technology every day—but building and maintaining a full in-house IT team is often impractical or cost-prohibitive.
UnifydBI Workplace IT Solutions are designed to act as your dedicated IT helpdesk and infrastructure partner, handling day-to-day IT operations while ensuring your workplace remains secure, compliant, and aligned with industry best practices.
From user support and device management to proactive monitoring and endpoint security, we take ownership of your workplace IT so your teams can stay productive—whether they work from the office or remotely.
Built for Today’s Remote & Hybrid Workplaces
With teams working from multiple locations, businesses face increased risks:
Malware and ransomware from malicious email attachments
Unpatched systems and outdated software
Data loss due to device failure or user error
Lack of visibility into endpoint health and security
To address this, we combine enterprise-grade tools and processes into structured service packages.
The package includes:
RMM (Remote Monitoring & Management) – proactive monitoring, patching, and automation
EDR & Next-Generation Antivirus – protection against modern cyber threats
Endpoint Backup – data protection against accidental deletion, device failure, or attacks
Alerting, reporting, and IT visibility – for both operations and management
This ensures your workplace is protected not just from attacks—but also from everyday operational risks.
What We Do
We manage and support your entire workplace IT environment—endpoints, users, security, and support—just like an internal IT team, but at a fraction of the cost.
Our services cover:
- Day-to-day IT support and troubleshooting
- Proactive system monitoring and issue prevention
- Secure endpoint and user management
- Protection against cyber threats and human error
- Standardised IT practices that scale with your business
IT & Security Solutions — Package Overview
Insight IT
For businesses that want visibility and reports without day-to-day IT support
- System Health Reports
- Patch Compliance Reports
- Software Inventory Reports
- Device Asset Reports
- License & Warranty Expiry Reports
- Remote IT Support
Guardian IT
For businesses that need stronger endpoint security with managed IT support
- Every thing from Essential IT
- Threat detection on endpoints
- Automated response actions
- Application Control
- Multi-platform support
- Data Loss Prevention (DLP)
Essential IT
For small teams needing reliable day-to-day IT support and system management
- Every thing from Insight IT
- RMM – Full Monitoring & Alerting
- Automated Patch Deployment
- Remote IT Support
- Threat detection on endpoints
- Automated response actions
- Application Control
Defender IT
For organizations requiring advanced endpoint security and tighter IT control
- Everything from Guardian IT
- Cross-environment telemetry
- Automated & analyst response actions
- Data Loss Prevention (DLP)
Managed IT & Security Service
IT Support & Operations
• Endpoint & Device Management
• User Setup, Password Reset, Access Issues
• Application & OS Troubleshooting
• Network / WiFi / Printer Support
• Patch & Update Management
• System Performance Optimization
Cybersecurity Essentials
• Endpoint Protection (AV/EDR)
• Ransomware Detection
• MFA Enforcement
• Basic Conditional Access Policies
• Email Security & Spam Protection
Identity Operations (IAM)
• User onboarding & offboarding
• Role-based access assignment
• Shared mailbox & group access
• Permission cleanup
• Authentication method setup (MFA, SSPR)
• Identity hygiene management
Data Protection
• Automated backup for laptops, desktops
• File-level and full-system backup
• Quick restore options for lost or corrupted files Microsoft 365 / Google Workspace Backup
Business Continuity
• Endpoint & Cloud Backup
• DR Planning (Small–Medium Business)
• Incident Response Assistance
• Configuration Documentation